Sathish

Professional Profile

Highly motivated and aspiring Linux Systems Technician with 6 months of hands-on experience in a live web hosting environment. Rapidly building foundational knowledge in system maintenance, troubleshooting, and support for high-availability web platforms (LAMP/LEMP). Seeking to leverage strong practical skills and enthusiasm for Linux systems to contribute to infrastructure stability and performance while continuing to grow into a systems engineering role.

Core Technical Skills

Operating Systems â–¼

RHEL CentOS Ubuntu Debian Bash/Shell Scripting

Web Servers â–¼

Nginx (Basic Config) Apache HTTPD Troubleshooting LAMP/LEMP Basic Reverse Proxy

Control Panels â–¼

cPanel/WHM Plesk DirectAdmin Webmin

Virtualization & Cloud â–¼

AWS (Basic EC2) Basic Docker VMware/KVM

Database Systems â–¼

MySQL/MariaDB (Access & Backup) Basic SQL Queries Database Troubleshooting

Monitoring & Security â–¼

Server Log Analysis (tail, grep) Zabbix/Nagios Alert Response iptables/firewalld SSL/TLS Deployment

Professional Experience

Web Hosting Systems Technician

6 Months Ago – Present

Global Hosting Solutions, Inc. | City, State

  • Provided Tier 1 and Tier 2 technical support for shared hosting, VPS, and dedicated Linux customers, resolving issues related to website operation, database connection, and email delivery (Exim/Dovecot).
  • Performed essential system maintenance, including applying routine security patches, monitoring disk usage, and managing user accounts via command line and cPanel/WHM interfaces.
  • Assisted senior engineers with incident response by analyzing server logs and monitoring data (using Grafana/Zabbix) to quickly identify the root cause of service disruptions.
  • Successfully migrated and configured over 50 client websites, ensuring minimal downtime and proper DNS propagation and SSL certificate installation.
  • Documented troubleshooting steps and created new standard operating procedures (SOPs) for common technical support issues, improving internal knowledge base quality.

Education & Certifications

Bachelor of Technology in Computer Science

University Name, City, State

Relevant Certifications:

AWS Certified SysOps Administrator – Associate Red Hat Certified Engineer (RHCE) Docker Certified Associate (DCA) Certified cPanel Professional (CPP)